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Frequently asked questions
You can request a free quote directly through our website or WhatsApp. Just share your name, phone, email & moving date— our team will get back to you quickly to discuss an accurate estimate.
Yes! We offer both. For larger moves, we can schedule a free in-home or video estimate to ensure your quote is accurate and transparent.
No. At Acemovers, what we quote is what you pay. We don’t charge surprise fees. Any additional costs (like stairs, extra stops, or long-distance mileage) are clearly discussed upfront.
We recommend you or a trusted representative be available to guide our movers and confirm the final placement of items at your new location.
We accept cash, credit/debit cards, and e-transfers. Payment is due at the end of your move unless otherwise arranged.
Yes. AceMovers is a fully licensed and insured moving company. Your belongings are protected throughout the move for your peace of mind.
We proudly serve the entire Greater Toronto Area (GTA) — including Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Scarborough, Oakville, and surrounding cities.
Yes, we do! Our professional team can handle full or partial packing, including fragile items. We also provide all packing materials if requested.
Absolutely. We’re trained and equipped to move heavy or oversized items safely. A small surcharge applies for each heavy item due to the extra handling required.
We understand plans can change. You can reschedule your move for free with at least 48 hours’ notice. Cancellations within 24 hours may incur a small fee.
Yes. We can supply boxes, tape, bubble wrap, mattress covers, and more upon request. Just let us know in advance so we can bring them on moving day.
We recommend booking at least 1–2 weeks in advance, especially during weekends or month-end. However, we’ll always do our best to accommodate last-minute moves.
Yes, we handle moves across Ontario and beyond. Long-distance pricing is based on distance and travel time — we’ll provide a transparent, all-inclusive quote before you book.
Please have your items packed (unless we’re doing the packing), disconnect appliances, and make sure parking is available for our truck. We’ll take care of the rest!
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